Shipping policy
KPOPIFY Shipping Policy
1. Every order is a pre-order
KPOPIFY products are made in batches, on pre-order only. We don't keep stock on the shelf, which keeps every batch limited. A batch goes into production once it reaches 50 orders.
2. How long it takes
Your delivery time has two parts:
- Batch time: the time it takes for your batch to fill and be produced. The current estimate is shown on the product page.
- Shipping time: about 14 business days (roughly 2 weeks) from dispatch to your door.
We'll email you when your order ships, with a tracking number.
3. If there's a delay
If your order can't ship within the estimated time, we'll email you with a new estimated date. You can then choose to keep waiting or cancel for a full refund. You never have to wait indefinitely without a choice.
4. Where we ship
- Main market: United States (mainland)
- Also shipping to: United Kingdom, Canada, Australia, New Zealand and Japan
5. Customs, duties and taxes
Import duties, taxes or customs fees charged by your country, if any, are paid by the recipient unless checkout states otherwise.
6. Address changes
Please check your shipping address carefully at checkout. We can change it by email until your batch goes into production. After that, the address can't be changed. We're not responsible for parcels sent to an incorrect address that you provided.
7. A note from the founder
KPOPIFY is a one-person business, run by me, Daniel, a recent university graduate. I work hard to hit every date, but I don't have a big company behind me, so every timeline here is an honest estimate, not a guarantee. If anything changes, you'll hear it from me directly.
📧 Questions about your order: comchcomchaaasss@gmail.com